A rich combination
of consummate attentiveness to patrons' desires, and superlative manufacturing
precision is the heritage
of
Alfred Dunhill, Ltd. Descended from farmers and shopkeepers in Nottinghamshire,
Alfred Dunhill's immediate forebears moved to London to set up as linen
drapers in Oxford Street. Capitalising on the number of horses in London,
they soon branched out, and built up a successful harness business on
Euston Road. Coinciding with the beginning of Alfred's stewardship,
in 1893, was the dawn of the era of the motorcar. In the early days,
motor vehicles emerged from the factory with chassis and body, but without
the accoutrements later considered an integral part of the whole. Alfred
saw this as an opportunity, and converted his father's business from
horse carriage accessories' production, to the same for automobiles.
Dunhill's Motorities, as their store on the Euston Road
was renamed, housed showroom, workshops, and offices, and supplied
accessories to the manufacturers, chauffeurs and mechanics of the
automotive trades. When Alfred took over, the business had already
firmly established the standards that would later come to be, in the
eyes of many, the beau ideal in men's personal luxury items.
Ranging from heavy leather coats to helmets and goggles, and all else
that was needed for protection in an open motorcar, in short order
Dunhill became virtually synonymous with comfort and safety on the
road. Accessories for the vehicle itself were also an important part
of the Dunhill's Motorities range—car horns, dashboard clocks,
motoring lamps, and trunks.
An infamous Dunhill product at the time was the Bobby Finder
Goggles; an amusing name based on the slang for a policeman.
In 1903 Alfred was caught and fined £1 for speeding at 22 ½
miles per hour. His reaction was to produce field glasses that looked
like motoring goggles which could be worn in order to spot speed traps
on the road ahead before they spotted you. In advertisement copy it
was claimed that, "Dunhill's Bobby Finders will spot
a policeman at half a mile even if disguised as a respectable man."
By 1904, it was known as such an integral part of the motoring scene
that the company won a gold medal for "automobilist's" clothing
at Crystal Palace. "Everything but the Motor" was not only
the Dunhill's Motorities' boast, but also a company rule Dunhill himself
broke only once, with the inventive and rather curious Dunhill
Tweenie motorcar in 1912.
Introduction of the Dunhill pipe was a logical step from Motorities,
as in 1904 Alfred had already patented a "Windshield Pipe"
to help a driver combat the
effects
of wind and weather in his open top car. In 1906 Dunhill's first tobacconist
and pipe shop opened on Duke Street. Its proximity to the clubs of
St. James's and Pall Mall helped to ensure instant success, and a
distinguished and loyal customer base. The Duke Street shop gained
a reputation for custom tobacco recipes, and by 1910 Alfred had developed
a quality pipe at a price twice that of any other on the market.
During the First World War word spread amongst officers and men about
the reputation of Dunhill, in both continental Europe and the USA,
and by 1924 some 260,000 pipes a year were being sold through the
Duke Street store. Alfred Dunhill summarised his retail philosophy
in an article written in the summer of 1923:
My experience in the motorists' trade has convinced me that,
if one can exactly meet the desires of a good class of public, time
alone is necessary to make the business profitable. Compared with
quality, price is relatively unimportant. If I were asked to put
in a nutshell the reason for our success, I should say: because
we have always had a shop in which we can put our goods to the customer's
test hour by hour. The energy we might have expended in advertising
to get new customers we devoted to pleasing in the highest degree
those we had.
Success of the brand with the American consumer was such that, in
1921, an office was opened on Fifth Avenue at 42nd Street in New York.
Following this, the first continental European store opened in 1924
at 15, Rue de la Paix in central Paris, where, along with the introduction
of the "Unique lighter", the world's first one-handed pocket
lighter debuted. Product range was widened to include dressing table
sets, cutlery, clocks, bronzes, and picture frames in onyx, agate,
and lapis.
Though with a somewhat shorter stylographic and pencil crafting history
than some of its sister manufacturers, Dunhill entered the market
with much the same alacrity and passion as demonstrated in other product
arenas. The writing instrument was first introduced into the Dunhill
collection in 1929, and came in the shape of a small, pocketsize calendar
pencil. The calendar pencil was initially made available to customers
in 9ct gold, 18ct gold, lacquer, and silver. Following the success
of these pencils, Dunhill's consolidated its place in the chirographics
market by introducing the Dunhill-Namiki pen in 1930. Produced
using Japanese lacquer, a technique called maki-e was employed
to give the pens their luxurious ornamentation.
By the mid-1930s, the Dunhill pen collection ranged from the duo-pen
(fitted with two nibs for two colours of ink), the Desk Pen set (included
holder, pen and ink), the calendar pencil, the Dunhill-Namiki pen,
and the watch pencil (combination timepiece, with clock-face incorporated
into the top of the pencil). From the 1930s to the present, Dunhill
continued to produce high-quality, innovative and unique scrivening
implements. This can be seen in collections such as the Gemline,
Sidecar,
AD 1800, and 2000.
In November 1933 the New York store moved to the British Empire Building
in Rockefeller Center on 5th Avenue. Dunhill occupied five floors
in total,
selling a selection of merchandise including stationery, playing cards,
picture frames, diaries, cocktail sets and bar accessories. Mary Dunhill,
originally trained as a hairdresser, and later, as chairman of the
company, pioneered a cosmetics and fragrance range in the USA in the
early 1930s, including a fragrance called Escape which was
introduced in 1943. Her success led to the introduction in 1934 of
the first Dunhill men's fragrance, Dunhill For Men.
Before the outbreak of the Second World War, luxury materials and
goods were obtained from the best European sources, including Vienna,
France, Italy, Spain, and Bohemia. The range of different products
available gave rise to the motto "there's always something new
at Dunhill's." Also, from the Duke Street shop, during World
War II, Carter, an employee since the age of 12, delivered George
VI's tobacco to Buckingham Palace, as well as keeping Winston Churchill
regularly supplied with his favourite cigars. After the war, Carter
received the MBE for these actions, and continued working
for Alfred for another 50 years. At 3 o'clock in the morning on 17th
April 1941 two German land mines scored a direct hit on Dunhill's
at Jermyn Street. Virtually everything was destroyed, but Alfred H.
Dunhill managed to personally open again for business on the very
same day.
Over the next half century, Alfred Dunhill's became one
of the foremost personal luxury goods purveyors, with locations in
the furthest reaches of modern society. At the dawn of the 21st Century,
new Dunhill emporiums opened their doors at 21 Old Bond Street in
London, Namiki Dori in Tokyo, and on Fifth Avenue in New York. Dunhill
pens—such as the Torpedo
and Revolette
Multi-Function collections—and pencils bear the legacy
marks of Dunhill Motorities, and of the explicitly men's-oriented
personal luxury accessories, continuing the tradition of absolute
excellence, begun by Alfred Dunhill himself, those many long years
ago, first in Euston Road, and then in Duke Street, London.
Proclaiming
the very core of the Dunhill aesthetic, the new Sentryman
Collection is in truth a set of four distinct collections
of exquisite chirographic implements, together with complimenting
accessories: supremely masculine, inviting feminine touch; and refined
engineering that beckons 21st century man to once again seek intimate
acquaintance with his own thoughts and feelings, as only ink put to
paper, by hand, can express. With a silhouette inspired by the historic
English Pillar Box, the first “mail box” of the
British Empire, the heart of the collection is sleek, black resin,
that can go anywhere, trimmed in either gold or white metals, giving
greatest choice of fountain, roller, ballpoint, and pencil; the eminently
contemporary woven, carbon fibre, with platinum detailing, offers
fountain and roller; Art Deco is conjured in the diamond-patterned,
all-metal roller and ball pens; and la gloire suprêmee
is the formal dress limited edition, with 112 diamonds set in the
crown, Swarovski crystal-covered barrel and cap, in fountain pen exclusively,
and only 112 being crafted for availability worldwide.